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application errors after installing Update 23 on a Windows 2019 server for ColdFusion 2023
Hi,
The installation of Update 23 says it was successful with no errors, however applications are not working. For instance, in the exception log one application shows this error
“Error”,”ajp-nio-127.0.0.1-8022-exec-9″,”08/24/26″,”10:20:59″,ALEC_3_3,”Element SITE.SERVER11_URL is undefined in SERVER. The specific sequence of files included or processed is: \xxxxxxxWebsitesalecpersonnelindex.cfm, line: 19″ coldfusion.runtime.UndefinedElementException: Element SITE.SERVER11_URL is undefined in SERVER.
Another application shows these errors
“Error”,”ajp-nio-127.0.0.1-8022-exec-8″,”08/24/26″,”10:24:33″,PASS,”onError: EVENT: onApplicationStart”
“Error”,”ajp-nio-127.0.0.1-8022-exec-8″,”08/24/26″,”10:24:33″,PASS,”onError: MESSAGE: /PASS/start.cfm Event handler exception.”
“Error”,”ajp-nio-127.0.0.1-8022-exec-8″,”08/24/26″,”10:24:33″,PASS,”onError: ROOT CAUSE: Error Executing Database Query.”
I have cleared the cache through the Administrator (and even cleared the “felix-cache”)
and restarted the ColdFusion service..
Any ideas on how to troubleshoot this would be greatly appreciated! Thanks! 🙂
Hi,
The installation of Update 23 says it was successful with no errors, however applications are not working. For instance, in the exception log one application shows this error
“Error”,”ajp-nio-127.0.0.1-8022-exec-9″,”08/24/26″,”10:20:59″,ALEC_3_3,”Element SITE.SERVER11_URL is undefined in SERVER. The specific sequence of files included or processed is: \xxxxxxxWebsitesalecpersonnelindex.cfm, line: 19″ coldfusion.runtime.UndefinedElementException: Element SITE.SERVER11_URL is undefined in SERVER.
Another application shows these errors
“Error”,”ajp-nio-127.0.0.1-8022-exec-8″,”08/24/26″,”10:24:33″,PASS,”onError: EVENT: onApplicationStart”
“Error”,”ajp-nio-127.0.0.1-8022-exec-8″,”08/24/26″,”10:24:33″,PASS,”onError: MESSAGE: /PASS/start.cfm Event handler exception.”
“Error”,”ajp-nio-127.0.0.1-8022-exec-8″,”08/24/26″,”10:24:33″,PASS,”onError: ROOT CAUSE: Error Executing Database Query.”
I have cleared the cache through the Administrator (and even cleared the “felix-cache”)
and restarted the ColdFusion service..
Any ideas on how to troubleshoot this would be greatly appreciated! Thanks! 🙂
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Looking at the two errors it looks like there was a DB error during onApplicationStart, which is probably why your server scoped variables are not defined (guessing they were written after the query). Maybe hit /PASS/start.cfm directly and see what the error is or if it was only an intermittant error it would probably cause your app to keep failing since the initilaization code in onApplicationStart would only happen on first hit.
