February 22, 2021
500 Internal Server Error
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(2)
February 22, 2021
500 Internal Server Error
Newbie 2 posts
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(2)

I added some Recaptcha code to our Contact page, but when the form is submitted, it gives a 500 error. Here’s the error:

“Error”,”ajp-bio-8014-exec-17″,”02/10/21″,”11:33:22″,,”Element G is undefined in FORM. The specific sequence of files included or processed is: C:WebsitesIronwoodelectronicscatalogPersonalcontact_us_action.cfm, line: 1 ”

coldfusion.runtime.UndefinedElementException: Element G is undefined in FORM.

Our Contact page is here:

https://www.ironwoodelectronics.com/contact-us/contact-us.html

Does anyone know what this error is or how to fix it? I did find this:

https://helpx.adobe.com/coldfusion/kb/troubleshoot-error-500-coldfusion.html#:~:text=Error%20500%20in%20ColdFusion%20usually,Settings%20%3E%20Settings%20in%20ColdFusion%20Administrator.&text=When%20this%20option%20is%20selected,shows%20500%20%E2%80%93%20Internal%20Server%20Error

I did step 1 and  enabled the 32 bit version to be true, but it actually caused all our cold fusion search pages not work, so I switched this back.

I did find the .air extension in the Mime Types. Do I delete this? What is this for? I’m afraid to remove this since I don’t know how to get it back if it causes our site to not work anymore. Can someone please help me? Thanks.

Andy

2 Comments
2021-02-24 13:31:38
2021-02-24 13:31:38

Ob submit form it is redirecting to this 404 page

https://www.ironwoodelectronics.com/catalog/Personal/contact_us_action2222.cfm

 

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umera62443211
's comment
2021-02-24 13:32:56
2021-02-24 13:32:56
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umera62443211
's comment

Are you trying to fetch G from FORM somewhere in your code?

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