There seems to be a problem with editing replies here, since the recent portal update

October 4, 2018
ColdFusion troubleshooter
Wizard 10 posts
Followers: 14 people
2

There seems to be a problem with editing replies here, since the recent portal update

ColdFusion troubleshooter
Wizard 10 posts
Followers: 14 people
October 4, 2018

Adobe folks responsible for the portal, I noticed the new portal UI update in recent days. Hope it may help some. I am running into some issues.

First up, I am finding that if I offer a reply to someone’s question, and then I go back to edit that reply, the system is losing all the paragraph breaks, smushing all the content together into one big paragraph. Nothing I can do seems to fix that: not control-enter, not changing the UI to edit as text.

And to be clear, some may know that some of these WYSIWYG editing UIs often have a button to let one drop into the HTML to edit, but while we DO have here (when creating a new post) a button to “load advanced editor”, that does not appear  when editing a reply. Also, when adding a NEW reply/comment, there is a tab in the top right of the editing box to switch between “visual” and “text”, but that also does not appear when editing a reply.

So the first problem is that editing text loses paragraph breaks. That has to be fixed. Second is that when editing a reply, we don’t have either of those two options, which may have helped. That would be nice to have.

FWIW, I was entering my reply initially on my phone (Android), and then I edited the reply here on my pc. I don’t know if that would be a factor, but I leave it for consideration. I will add a new reply to this, and try editing it. That will tell if it’s connected somehow to the initial entry on the phone or not. 

Finally, a related problem is that the first time I tried to edit the content, I had edited it on the phone, but somehow instead the portal caused that to create a NEW reply. I definitely had done an edit. I had not copy/pasted my first reply into the “Add comment” field that appears below the “edit” window with the original content. But it did create a new reply. This was in this thread: https://coldfusion.adobe.com/2018/10/cf2018-iis-v10-win-auth-issue/.  I have since removed that content, leaving it blank (as there’s no option to delete a reply). But it’s when I then tried to edit the original reply (on the PC) that I experience this problem.

I will put some replies in below, here, to see what happens. I’ll report what I find, and then I hope someone at Adobe will try the same to see if it happens to them. (Put in a reply, of a couple of paragraphs, and then edit the reply, and see if the paragraph breaks are removed, and the sentences from the second paragraph are jammed together with the first.)

I’ll add also that this was experienced on both FF and Chrome (on Windows 10).

Comments (2)
2018-11-19 13:12:32
2018-11-19 13:12:32

I’m testing here whether the problem above I solved.I will post this comment and then will edit it. If this comment switches from two paragraphs to one, then the problem remains.Update: the problem remains. Adobe, PLEASE FIX THIS.It is hampering folks editing their comments, or making such comments a big mess of text, as this one now appears (which should be 4 paragraphs).

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2018-10-19 19:23:02
2018-10-19 19:23:02

This is a test comment about the problem above. (I didn’t post it the day I posted the question, because the question was held for moderation and I lost track of my intention to do this.)I am posting this first comment from my computer, and I’ll see if I when I edit it (after posting), does it lose the paragraph formatting. (This last sentence was in its own paragraph.)Grr. Nope. I can confirm that the problem remains. When I tried to edit this comment, while I was SHOWN the comment in the wysiwyg editor as paragraphs, when I submitted my change, it then showed up (as it does now here) as all one big paragraph, without any paragraph breaks. (Any formatting, like bold above remains, though curiously underlining does not. But my main concern is about paragraph breaks. Losing those really messes up the comments.)To be clear, I am just hitting the enter key once to create such a paragraph break. Even if I try ctrl-enter (which in many editors forces a line bread instead), that also is lost when I submit the comment.

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