There seems to be a problem with editing replies here, since the recent portal update
Update: while this problem was resolved in early Feb 2019 (see this post for more), it has come back in late Feb 2019.
To Adobe folks responsible for the portal: I noticed the new portal UI update in recent days. Hope it may help some. I am running into some issues.
First up, I am finding that if I offer a reply to someone’s question, and then I go back to edit that reply, the system is losing all the paragraph breaks, smushing all the content together into one big paragraph. Nothing I can do seems to fix that: not control-enter, not changing the UI to edit as text.
And to be clear, some may know that some of these WYSIWYG editing UIs often have a button to let one drop into the HTML to edit, but while we DO have here (when creating a new post) a button to “load advanced editor”, that does not appear when editing a reply. Also, when adding a NEW reply/comment, there is a tab in the top right of the editing box to switch between “visual” and “text”, but that also does not appear when editing a reply.
So the first problem is that editing text loses paragraph breaks. That has to be fixed. Second is that when editing a reply, we don’t have either of those two options, which may have helped. That would be nice to have.
FWIW, I was entering my reply initially on my phone (Android), and then I edited the reply here on my pc. I don’t know if that would be a factor, but I leave it for consideration. I will add a new reply to this, and try editing it. That will tell if it’s connected somehow to the initial entry on the phone or not.
Finally, a related problem is that the first time I tried to edit the content, I had edited it on the phone, but somehow instead the portal caused that to create a NEW reply. I definitely had done an edit. I had not copy/pasted my first reply into the “Add comment” field that appears below the “edit” window with the original content. But it did create a new reply. This was in this thread: https://coldfusion.adobe.com/2018/10/cf2018-iis-v10-win-auth-issue/. I have since removed that content, leaving it blank (as there’s no option to delete a reply). But it’s when I then tried to edit the original reply (on the PC) that I experience this problem.
I will put some replies in below, here, to see what happens. I’ll report what I find, and then I hope someone at Adobe will try the same to see if it happens to them. (Put in a reply, of a couple of paragraphs, and then edit the reply, and see if the paragraph breaks are removed, and the sentences from the second paragraph are jammed together with the first.)
I’ll add also that this was experienced on both FF and Chrome (on Windows 10).