Installing Add-on installer for ColdFusion

Recently, we saw few queries where, PDFg service manager was not starting, post installation. Installing an Add-on installer resolves the issue often. However, installing an Add-on installer can be a bit tricky sometimes. Let me walk you through the steps involved:

  1. Firstly, we recommend that you take a backup of your ColdFusion Installer.
  2. Uninstall the Add-on services from Add/Remove Programs panel within the Control Panel.
  3. After the uninstallation is complete, ensure that there are no residual files/folders in \ColdFusion2016\cfusion\jetty\.
  4. Download the Add–on installer for both ColdFusion 11 and ColdFusion (2016 release) from the link, as per your ColdFusion version: https://www.adobe.com/support/coldfusion/downloads.html
  5. Run the installer as an Admin with elevated privileges.
  6. Navigate to the default installation directory for ColdFusion, i.e. \ColdFusion2016\cfusion\jetty\.
  7. Once the installation is complete, please restart ColdFusion services and verify the PDFg services are working.

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